a CEP, CRM, and everything else that sounds like alphabet soup! We’re a Customer Experience Platform (fancy talk for a customer portal) made specifically for MROs and their customers.
Because let’s face it, the aviation industry already has more acronyms than a pilot’s checklist — SBs, STCs, and STIs, anyone? With Soariom, we’re here to cut through the jargon and bring customers and MROs closer together.
We make it easy for MROs to keep their customers updated, manage work orders, and stay ahead of maintenance needs, all while keeping the communication crystal clear (and the acronym count as low as possible).
We know that when it comes to managing aircraft maintenance, life can get a bit chaotic. So instead of making another complicated tool, we set out to make one that’s actually a pleasure to use. At Soariom, we believe that working in aviation should mean more flying and less floundering. So, we’ve combined years of industry experience, some cutting-edge AI (we call it “Wingman” — because every MRO deserves one), and a user-friendly platform to help MROs and their customers get the job done smoothly.
Welcome to Soariom, where we’ve been working hard to bridge the gap between aviation and…well, actually knowing what’s going on. We started with a vision, a few too many cups of coffee, and a firm belief that the aviation industry deserves better — specifically, better connections, clearer communication, and fewer reasons for stressed-out MROs to throw their hands up and wonder, “Why can’t this be easier?”
Soariom isn’t here to dazzle you with buzzwords or give you a mountain of data you don’t need. We’re here to elevate connections and navigate success — in plain English, that means helping MROs know what’s coming, stay in touch with their customers, and manage their operations like pros. And yes, we do it with a good sense of humor and a commitment to making the industry’s favorite (and only) aviation CRM that isn’t duller than a layover at 2 a.m.
Our mission is simple. We’re here to make life easier for MROs and their customers, one work order at a time. Whether it’s tracking the status of an aircraft, communicating updates, or setting up automated reminders (so your customers never forget you exist), we’re building tools that make work feel more manageable and a lot less mysterious. Our goal is to deliver solutions that work for you, with plenty of room for growth and innovation.
Just because something’s high-tech doesn’t mean it needs to be complicated. Our team is obsessed with making Soariom intuitive, easy to use, and as clear as a pilot’s checklist. No jargon or “innovative synergy” nonsense here — just tools that do what they say they’ll do. Plus – no implementation or training fees required. Just create an account, select a subscription tier and get started. (You don’t even need to speak to a human – how very modern!)
We’re big fans of transparency, and our software is built around keeping MROs and customers in sync. With real-time updates, direct messaging, and a customer portal that puts everyone on the same page, we help our users feel informed and connected. Our philosophy? No one should ever be left wondering “what’s happening with my aircraft” or “why haven’t I heard from my MRO in weeks?”
We take our work seriously, but we don’t take ourselves too seriously. You might notice that we’re not the average, stiff aviation software company. We like to keep things light-hearted, and we believe that a good laugh now and then is essential in this industry (and pretty much any industry).
If you’re thinking “This sounds great, but what is Soariom?” — you’re in the right place. Here’s the gist: Soariom is an MRO management platform designed to keep you ahead of the game. Our software helps MROs handle everything from work orders to customer communication, maintenance schedules, and even special offers for customers through our marketplace. Plus, our trusty AI “Wingman” is there to handle all the little details you don’t have time for, like giving you a daily briefing on aircraft status, finding answers to your FAQs, and setting alerts for maintenance needs before they’re due.
We don’t care what software you use as your main MRO ERP or MIS (sorry, more acronyms) – we make it easy to tag onto any existing solution you use without the need for expensive and let’s face it, unreliable API’s.
With Soariom, your team can track customer aircraft, get alerted on maintenance schedules, and deliver faster, clearer updates to customers. We’re here to make sure MROs can spend less time chasing down information and more time doing what they’re great at — keeping aircraft in top shape.
Soariom was founded by a small team with big ideas. Like you, we’re passionate about aviation, and we know that running an MRO can be… let’s say, “a little busy.” We built Soariom with real MROs in mind because we saw an industry that needed a better way to communicate, manage, and work together. Today, we’re still a small (but mighty) team, and we’re dedicated to building software that puts MROs and their customers first, without the fuss or the inflated price tags.
So, if you’re ready to join the journey (and save a few gray hairs along the way), we’re here, ready to elevate your connections, navigate your success, and keep the kettle on for good measure.
At Soariom, we promise to keep our software smart, our service friendly, and our sense of humor intact. Our team is here to keep MROs and customers in sync, with tools that make life simpler, not harder.
Thank you for taking the time to learn about us, our mission, and what we’re building at Soariom. If this sounds like the kind of journey you’d like to be part of, we hope you’ll stick around. There’s plenty more to come, and we can’t wait to see where Soariom can take us all.
