Soariom is an innovative SaaS platform tailored for aviation Maintenance, Repair, and Overhaul (MRO) organizations. It simplifies work order management, enhances customer communication, and helps MROs keep track of aircraft service needs. It’s designed for MRO teams, managers, and project leads, as well as their customers who want seamless access to service updates, approvals, and special offers.
Soariom bridges communication gaps by providing real-time updates, approvals, and messaging through a customer portal. MROs can share work order updates, send custom alerts, and offer special services. Customers stay informed and engaged, enhancing trust and transparency.
Soariom empowers MROs to improve operational efficiency with tools for streamlined work order management, customer engagement, and proactive maintenance alerts. It also includes Soariom Wingman, an AI assistant that helps MROs manage updates, reminders, and work orders with minimal effort, saving time and resources.
Yes, thats the heart of what we do, we’re a customer portal! Soariom provides a free customer account for end-users to stay updated on their aircraft’s service status, approve work orders, and view special offers from MROs in Soariom’s marketplace. It’s designed to keep customers informed and connected with their MRO partners.
Soariom Wingman is your virtual assistant, helping you manage work orders, track customer updates, and stay on top of reminders. Wingman also provides a daily summary, can generate quick status updates, and offers insights on customer satisfaction. It’s like having an extra team member dedicated to your MRO’s productivity.
Soariom offers three subscription tiers: Navigator, Aviator, and Jetsetter. Each plan provides access to additional features and higher limits on aircraft licenses. Unlike other platforms, Soariom accounts are individual, so each user needs a separate subscription. The higher tiers are ideal for MROs that need advanced tools for customer management, work order automation, and AI-powered insights.
Each Soariom plan includes a set number of active aircraft licenses. This lets MROs track maintenance needs for a specific number of aircraft per subscription. If you need more aircraft licenses, just select a higher tier (you get some nice extra features too!)
The Soariom Marketplace is a unique feature within the customer portal where MROs can showcase special offers and services. These offers, which appear as paid advertisements, help MROs reach interested customers with relevant deals. Customers can browse and interact with these offers for additional savings or services.
