For aviation MRO providers, operational efficiency and customer satisfaction are the pillars of success. Yet, traditional processes for customer communication, approvals, and updates can be time-consuming and costly, leading to delays and lost opportunities. Soariom, a streamlined and affordable platform, addresses these challenges, delivering measurable ROI (Return on Investment) through increased efficiency, faster approvals, and enhanced productivity. Here’s why investing in Soariom pays off.
1. Saving Time: Streamlining Communication and Approvals
Communication between MROs and customers is vital, but it often consumes too much time. Project managers and customer support roles spend 25% of their day updating customers and an additional 20% requesting approvals or preparing quotes for defects found during maintenance.
With Soariom, these time-draining tasks are reduced to less than 5% of the workday. Through its intuitive customer portal, Soariom automates updates and approval workflows, allowing teams to focus on higher-value activities. This translates into:
- Faster Approvals: Avoiding work stoppages due to delayed customer responses.
- Reduced Email Overhead: Eliminating lengthy update emails with automated notifications.
By saving time, Soariom not only boosts productivity but also reduces labor costs for your team.
2. Faster Customer Responses: Reducing Downtime Costs
Delays in customer approvals directly impact mechanics’ productivity, leading to unnecessary downtime. Soariom’s KPIs show that customers respond to updates and approvals at least 30% faster using its platform. This speed translates into tangible cost savings.
3. Affordable Pricing with Zero Implementation Costs
Unlike full-suite MRO MIS or ERP systems that include very limited customer portals but cost thousands of dollars per month, Soariom is designed to be accessible and functional without the hefty price tag. With a monthly subscription starting at $42 per user, Soariom eliminates the need for expensive integrations or additional software purchases.
- No Implementation Fees: Soariom requires no setup costs, making it easy to adopt and start seeing immediate results.
- Scalable Pricing: Affordable pricing ensures that even smaller MROs can benefit from the platform without stretching their budgets.
4. Increased Productivity Across Teams
The time savings enabled by Soariom extend beyond communication tasks. By reducing downtime and administrative burdens, project managers, customer support staff, and mechanics can focus on their core responsibilities.
Consider this:
- A team of 5 project managers saves 3.2 hours/day per person by switching to Soariom.
- This adds up to 16 hours saved daily—the equivalent of two full workdays.
- Over a month, the team saves nearly 320 hours, allowing them to take on more projects and increase operational capacity.
5. Competitive Advantage Without the High Cost
Soariom operates in a unique space, offering powerful features for MROs without the need for full-suite ERP systems. While competitors offer limited functionality for customer portals within their expensive software suites, Soariom focuses on delivering maximum value at a fraction of the cost.
This approach allows MROs to achieve:
- Greater Functionality: Tailored tools designed specifically for MRO communication and workflow needs.
- Higher ROI: Significant time and cost savings compared to costly ERP systems.
6. Proactive Maintenance and Revenue Growth
Soariom doesn’t just save time; it enables proactive maintenance planning that can grow your revenue. By tracking aircraft usage and setting maintenance alerts, MROs can offer customers proactive quotes and services, turning routine maintenance into an opportunity to upsell and strengthen relationships.
Conclusion: Measurable ROI with Soariom
From faster communication and approvals to significant cost savings, Soariom delivers a measurable ROI that benefits both MROs and their customers. With no implementation fees, a starting price of just $42 per month, and powerful features tailored to aviation MROs, Soariom is a cost-effective solution that pays for itself in no time.
Ready to transform your MRO operations? Try Soariom today and start maximizing your ROI.